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Frequently Asked Questions
You'll find answers to your sample business plan questions here.
If you need additional assistance, please
contact us.
Is There A Money-Back Guarantee?
Yes. If
for any reason you're not fully satisfied with your product,
simply delete the document from your computer and
send us
an email within seven days of
your purchase.
Include your name and the date
you purchased the product, along with a description of the
problem you're experiencing. We'll promptly provide a refund.
Please note that, due to the nature
of digital documents, a 50% digital download fee is applied to each refund.
Will the financial tables
automatically update when I enter new information?
No, the files are not considered software
and the financial data is not interactive. We strongly recommend
you replace the information with financial forecasts prepared by
an accountant or by using interactive business plan software. If
you require software to manipulate your data, we highly
recommend
Business Plan
Pro.
Can I upgrade the sample
plan from the Adobe Acrobat to MS Word version?
Yes. If you purchased a
sample plan in Adobe Acrobat and find that you wish to upgrade
to the MS Word file, click on the upgrade link on the second
page of the sample plan. Clicking on that link will take you to
the sampleplan.com website. You must purchase the MS Word
version of your business plan and go through the checkout
process. You'll only be charged the difference in price
between the two documents. After your credit card is
processed you'll be able to immediately download the MS Word
file. This upgrade can only be accessed through the upgrade
link.
What's the
difference between the Adobe Acrobat (.pdf) and the MS Word
(.doc) versions?
The content is exactly the same.
Adobe Acrobat documents cannot be edited, while MS Word documents
can be edited.
What do I
need to view Adobe Acrobat (.pdf) files?
You need
to have Adobe Reader installed on your computer. Adobe Reader is
free and easy to download from Adobe.com.
Click here
to download Adobe Reader to your computer.
Will the sample plan download immediately to my computer?
Yes. After you complete the purchase, you'll see a download link
on your screen. Clicking on the download link starts an
immediate download to your computer. You'll also receive an
additional email from us with a download link that's good for 24
hours.
What do I need to do after
the download?
Save the file to your
computer by using 'Save As'. It's a good idea to give the file a
different name.
What if I loose the file or change computers?
Send us an email with the full name you used when you purchased
the file and we'll resend the digital link to you.
Do
the sample plans provide marketing statistics?
Yes, each sample plan includes national statistics for each
industry.
Will the files open on an Apple computer?
Yes, both Adobe Acrobat and MS
Word files will open on an Apple computer,
if you have Adobe Acrobat and MS Word installed on the computer.
For
additional information, please
contact us.
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